Product or Service Quality

When you have a big hammer everything starts looking like a nail.I brought my 2011 Mustang into the Cottman transmission in Cedar Park TX.

My complaint was that when I accelerated from a stop it felt like the rear of the car was "dragging". $3121 later I picked up the car after a complete transmission rebuild it still did the EXACT SAME THING. I called them and they said bring it back for a test drive with them and I asked if they had test driven the car before and after and they assured me they did. I DON'T BELIEVE THAT WAS THE TRUTH.

I took a test drive with the mechanic and he said "That feels like your positrac is going out in the rear and you need to bring it back in to fix it" I told him that I didn't have alot of confidence in their ability to fix anything and he kind of shrugged and told me "Well if you take it anywhere else that voids the warranty on the transmission" You mean the transmission rebuild that I did not need?No response

Review about: Cottman Transmission Car Repair.

Reason of review: Bad quality.

Monetary Loss: $3121.

Preferred solution: Full refund.

I didn't like: Being suckered.


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