Installed the wrong clutch in my car. I found that out later when the one they installed failed. I was supposed to get the "upgraded" version but got hosed because they are incompetent and didn't check what they were installing.
Upon bringing this to Troy's attention he was VERY unprofessional and lied about the initial conversation we had regarding my car. He has no IDEA what he is talking about and should not be working at a shop in his position.
Long story short I got some of my money back but was not happy at all. Their so called techs working on the cars are pretty clueless as well. If you want honest service and managers who have a clue and aren't ***, do not bring ANYTHING to this place.
Monetary Loss: $1800.