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  • Nov 11
  • Service Centers and Customer Services
  • Columbus, Ohio
  • Transmission Replacement
  • 1
  • 1
  • 144
  • REVIEW RATING 5/5

We took our truck to Cottman over 2 weeks ago to replace a transmission. We paid in advance for he work and were rewarded by never being able to call the shop because the phone went directly to a fax number. We did talk to Steve, and he said they were waiting for parts which is odd since they are also related to Aamco which should have the parts in stock. If you call the corporate office... Read more

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  • Nov 08
  • Service Centers and Customer Services
  • Burlington, North Carolina
  • Brake Fluid Exchange
  • 40
  • REVIEW RATING 4/5

Terrible Management! Scheduled a simple fluid exchange and dropped truck off day before as scheduled. No one showed up and truck still sitting where I left it. I called and representative said something came up and the scheduled associate was not able to come in. Apparently calling and letting the customers know is not standard practice. The manager called and rescheduled for 1/2 off... Read more

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  • Oct 17
  • Service Centers and Customer Services
  • Transmission Repair
  • 115
  • REVIEW RATING 3/5

I had my transmission "fixed" by Cottman Transmission twice within a 2 month period last year. 1st time it took less than a week. Then it blew while I was driving in the middle of the highway! I could've been killed! They "fixed" it again and it took almost a month and I lost my job! I've had nothing but problems with it since. A year later and it's starting to slip again! Shoddy work, do NOT... Read more

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  • Oct 10
  • Service Centers and Customer Services
  • Burlington, North Carolina
  • Transmission Rebuilt
  • 87
  • REVIEW RATING 4/5

4-401 & 4-402 Improper or inferior repair & Delayed completion of repair. In May of 2014 I dropped my 99 Ford Ranger off for repair to Cottman Transmissions on Church st. in Burlington NC. I was initially told it was the Valve body and it would probably have to be replaced but they could not determine the exact cause of the hard shifting until they checked it out. The transmission turned... Read more

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  • Aug 13
  • Service Centers and Customer Services
  • Wilmington, North Carolina
  • Transmission Replacement Billing
  • 213
  • REVIEW RATING 5/5

I took my vehicle to Cottman transmission in Wilmington, North Carolina. It was a volkswagen jetta. My husband is a mechanic, but does not have a shop to properly put in a transmission. They billed me almost 2,000.00 saying they put in a used transmission. My husband checked and found proof that they did not in a transmission. The bolts on the original bolt housing had not even had a socket on... Read more

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I left my car in their care and my inside trunk release button was damaged so now I have to use my remote control key to open up trunk. The owner is trying to say it was a faulty trunk button and needs repair. Add comment

I left my car in their care and my inside trunk release button was damaged so now I have to use my remote control key to open up trunk. The owner is trying to say it was a faulty trunk button and needs repair. Add comment

  • May 29
  • Service Centers and Customer Services
  • Columbus, Ohio
  • Poor Management
  • 1
  • 1
  • 160
  • REVIEW RATING 5/5

Steve the owner is a drug addict! I personally witnessed him snorting pills at his desk on many occasions, as well as prostitution going on inside the shop with steve and his mechanic jeremy on west broad st. Columbus, Ohio. This is ridiculous and there should be something done about it! This place needs to be investigated and fixed or closed down. I can not believe that corporate does not... Read more

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  • May 04
  • Service Centers and Customer Services
  • Cary, North Carolina
  • Car Problems
  • 1
  • 1
  • 211
  • REVIEW RATING 4/5

Hands down, this company provided me with one of the worst experiences I've ever had with a repair shop. Regrettably, they reaffirm every negative stereotype that exists about mechanics and repairmen. My car broke down on me on a Thursday evening. From the signs and symptoms that it displayed, I assumed it was a transmission issue. First thing Friday morning, I called Cottman and spoke with... Read more

Was this review helpful? 0 2

This is such a bad place to bring your auto Susan is a big liar and they are not good mechanics at all. Stay away they steal my our money and do nothing I do not know how the law allows them to do Add comment

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